Creating a new shift or editing an existing one may lead to violations of the requirements which work schedules are subject to
The system displays the number of errors in the shift window. Clicking the error icon will display a detailed description
The functionality Select an alternative shift allows to resolve shift errors if the system finds a way to do that. Having selected the functionality Correct shift, the system can change all shift parameters, except for the day.
The system searches for a solution by changing the shift activity, start, end, breaks, and the number of working hours. It also takes into account the competence of the employee, the predicted workload and its coverage.
There may be cases when the system cannot find a way to correct all shift errors
Steps to be taken to select an alternative shift:
1. Click Number of errors in the shift edit window
2. Click Select alternative shift
3. Wait several seconds (the system will search for the best offer)
4. If the system offer is acceptable, click Update shift to save changes
A green success message will inform of the successful shift update.
An alternative shift can also be selected in cases when a shift does not have violations. When editing, click the note Done and the button Select alternative shift.
Related articles:
Shift errors, what are they and how to resolve them?
How do I create a shift using a smart system recommendation?
How do I use shift change recommendations?
Functionality - correct a shift