Shifts can be edited in the version Draft and Actual
Shifts cannot be edited in optimised work schedule versions (Optimised draft and Optimised actual)
Steps to be taken to smartly edit shifts:
1. Click the shift and go to Shift Details
2. Click Edit shift
3. Make shift editions
4. Click Smart shift update
5. Read change information in the work shift change window
The manager will make a decision on the actions to be taken on the shift: - Use system recommendations - Save the changes made - Use the functionality to choose an alternative shift and check results - If a shift has non-compliances with the rules, use the functionality to correct and check results
Related articles:
How do I use shift change recommendations?
Tips on things to take into consideration when analysing the service and efficiency indicators
Functionality - select an alternative shift