A shift can be edited in the versions Draft and Actual


Shifts cannot be edited in optimised work schedule versions (Optimised draft and Optimised actual)


Steps to be taken to smartly delete a shift:


1. Click shift and open the Shift Detail window

2. Click smart shift deletion

3. Read the change information in the shift change window

The manager decides on the actions to be taken on the shift: - Use system recommendations - Delete shift permanently - Change to unassigned shift - Move a shift to another employee


Related articles:

How do I use shift change recommendations?

Tips on things to take into consideration when analysing the service and efficiency indicators

How do I delete a shift?

How do I create an unassigned shift?

How do I move a shift to another employee?